Sierra
AI agent platform for customer experience, built for enterprise brands
About Sierra
Sierra provides a platform for building and operating conversational AI agents that handle customer service tasks across chat, voice and messaging for large consumer brands. It was founded by Bret Taylor and Clay Bavor.
Common use cases
- Customer support automation
- Order and account management
- Service resolution
Products and services
Sierra Agent OS
Platform for building and running customer-facing AI agents.
Key features
- Customer service agents
- Voice and chat channels
- Policy controls
- Analytics
- System integrations
Sierra alternatives
FAQs
Who founded it?
Bret Taylor and Clay Bavor.
What does it automate?
Customer service interactions.
Who is it for?
Large consumer brands.
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