Parloa
AI agent platform for customer service
About Parloa
Parloa provides a platform to design, test and deploy AI agents for customer service across voice and chat. It serves large enterprises, particularly in Europe and the US.
Common use cases
- Customer service automation
- Call center deflection
- Voice assistants
Products and services
AI Agent Management Platform
Design, simulation and deployment of agents
Key features
- Voice agents
- Chat agents
- Simulation and testing
- Analytics
- Integration with contact centers
Integrations
- Salesforce
- Genesys
- NICE
- Microsoft Dynamics
Parloa alternatives
FAQs
What does it do?
Builds AI customer service agents.
Who uses it?
Large enterprises.
How is it priced?
Quoted by sales.
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