About Zoho

Zoho is a software company offering a broad suite of business applications covering CRM, finance, HR, collaboration and IT, plus developer tools. Its Zia AI assistant and agent features are embedded across those applications. It serves small businesses through large enterprises globally.

Common use cases

  • Sales forecasting
  • Customer support automation
  • Finance workflows
  • Business reporting

Products and services

Zoho One

Bundled suite of Zoho business applications.

Zoho CRM

Customer relationship management with AI features.

Zia

AI assistant and agents embedded across Zoho products.

Zoho Analytics

Business intelligence and reporting.

Key features

  • Embedded AI assistant
  • CRM automation
  • Business analytics
  • Low-code development
  • Unified suite
  • Agent builder

Integrations

  • Google Workspace
  • Microsoft 365
  • Slack
  • QuickBooks
  • Mailchimp

Zoho alternatives

FAQs

Is Zoho AI a separate product?

Zia is embedded across Zoho applications.

How is it priced?

Per-user subscription plans, plus a bundled Zoho One option.

Who is it for?

From small businesses to large enterprises.

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