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WalkMe

Digital adoption platform that guides users and automates tasks in enterprise software

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About WalkMe

WalkMe is a digital adoption platform that overlays guidance and automation on top of enterprise applications, helping employees use software correctly and complete tasks. It adds AI to understand user context and drive actions across applications. SAP acquired the company in 2024.

Common use cases

  • ERP rollout adoption
  • Employee onboarding
  • Process compliance
  • Software change management

Products and services

Digital Adoption Platform

In-app guidance, onboarding and task automation.

WalkMe Insights

Analytics on how employees use software.

AI assistant

Context-aware assistance and action execution.

Key features

  • In-app guidance
  • Workflow automation
  • Usage analytics
  • AI assistance
  • Cross-app overlays
  • Onboarding flows

Integrations

  • SAP
  • Salesforce
  • Workday
  • ServiceNow
  • Microsoft

WalkMe alternatives

FAQs

Who owns WalkMe?

SAP completed its acquisition of WalkMe in 2024.

What does it work on?

It overlays guidance on web and enterprise applications such as SAP, Salesforce and Workday.

How is it priced?

Enterprise subscription; contact sales.

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