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Integrations and DevOps

Atera

AI-assisted remote monitoring and IT management platform for IT teams and MSPs

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About Atera

Atera sells a cloud-based IT management platform combining remote monitoring and management, helpdesk ticketing, patching and remote access, with AI agents for IT automation. It targets managed service providers and internal IT departments.

Common use cases

  • MSP service delivery
  • Endpoint management
  • IT ticket automation
  • Patch compliance

Products and services

Atera platform

RMM, ticketing, patch management, remote access and automation in one console.

AI agents for IT

AI-driven automation for support and routine IT tasks.

Key features

  • Remote monitoring
  • Ticketing and helpdesk
  • Patch management
  • Remote access
  • IT automation
  • AI agents

Integrations

  • Microsoft 365
  • Splashtop
  • Acronis
  • Bitdefender
  • Slack

Atera alternatives

  • NinjaOne
  • N-able
  • Datto
  • ConnectWise

FAQs

Who is Atera designed for?

MSPs and internal IT teams automating endpoint monitoring and support.

How is Atera delivered?

Delivery model: Cloud (SaaS).

How is Atera priced?

Subscription; per-technician or per-device pricing tiers.

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