Amdocs
Software and services for telecom and media, including an AI and data platform
About Amdocs
Amdocs supplies billing, customer experience and network software and services to communications and media providers. Its AI and data platform and the amAIz suite bring data ingestion, unification and analytics to carriers. The company is listed on NASDAQ and operates globally.
Common use cases
- Telecom data modernization
- Customer analytics
- Network data analytics
- AI-assisted care
Products and services
Amdocs AI and Data Platform
Cloud data platform for ingesting and unifying operator data for analytics and AI.
amAIz
Suite of generative and agentic AI offerings for telecom.
Customer experience and billing systems
Core operational software for communications providers.
Managed services
Operation and modernization of customer systems.
Key features
- Data ingestion and unification
- Telecom data models
- Generative AI agents
- Cloud migration
- Managed services
- Real-time analytics
Integrations
- Google Cloud
- AWS
- Microsoft Azure
- Snowflake
- NVIDIA
Amdocs alternatives
- NENetcracker
- EREricsson
- OCOracle Communications
- SalesforceCRM and cloud platform with AI agents, data and analytics for business teams
FAQs
Who is it for?
Mainly communications and media service providers.
Does it include a data platform?
Yes, an AI and data platform sits alongside its operational software.
How is it sold?
Through enterprise contracts that combine software, services and managed operations.

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